First they tell me there are no triple rates at all only singles and quads...
then she miraculously finds the triple room rate and says they are "all sold out" "Blocked out for those dates. (And yes I gave them the con info at the beginnig of the call, of course those room are "blocked" idiot... for the CONVENTION ATTENDEES!!! ><__><
abd ALL SOLD OUT?---> BULLSHIT! The hotel venue was only announced less than 8 hours ago... I seriously DOUBT all the fucking rooms are booked at this point lady!
Look again bitch!
THEN... (but wait there's more!!!)
All Westin Hotels this year are 100% NON-SMOKING!
Watch me bring a god damn ashtray and a shitload of air freshener with me and smoke over the toilet with the ventilation fan on full blast. I'll respect the room itself and not smoke out there but come ON!
I am not going all the way into the fucking BACK PARKING LOT in the RAIN... (Because you can't even smoke by the damn door and this is rainy season in San Francisco! and BARKING COLD on the water!)....
Just To have a fag in a room I am paying $139.00 bucks a night for!?
I am bitch hear me ROAR.
Now off to look at dealer's room shit and book that end of things now....
*sigh* At least Hotel is booked Thursday the 19th - Monday the 23rd (I'm checking out Tuesday morning)
EDIT #1 addendum:
GOD DAMN WESTIN FUCKED UP MY RESERVATION!
They booked me as checking out on MONDAY after I repeated this 4 fucking times to the C-NT on the phone.
Then I call back and again they tell me the triples are SOLD OUT and then tell me they'll give me a SINGLE ROOM for a one day reservation for MONDAY NIGHT
Um......... NO! TRY AGAIN MONICA!!!! Not my fault first lady messed up my reservation.
What about my 2 other guests you FUCKTARDS? Should they Sleep on the Lobby Floor?
Then she says I can't have the con rate for the 23rd... and it's Westin's "best price for the room" $289.00 to keep the room I'm in on monday the 23rd.
OH FUCK NO! ABSOULTELY NOT GOOD ENOUGH! The con rates are good THROUGH the 23rd, that is not CHEC OUT TIME on the 23rd because that would indicate the rooms are only good through the 22nd. Oh... No. The 23rd is on the rate list, I will have con rate for the 23rd!!!
I've just asked "Give me your supervisor" right the fuck now.... 15 minutes already on the phone with "MONICA" and she's brain dead!
I'm On Hold with cheesy hold music... right at this moment....
Do not fuck with a customer service Diva, I will eat you for breakfast little girl!
OH HELL NO THEY HUNG UP ON ME!!!!
Watch me call right fucking back assholes! Monica you are TOAST! I will roast you!
Got a "Donna" this time.... it must be the name.... Donna thank you for at least making an additional day separate reservation at the same con-rate it is only the 23rd after all.
Fuck me this should not be that fucking difficult to book a god damn hotel room for 5 nights!
She told me they still may make me change rooms that last night to a different triple, but she noted the second reservation that this is an addendum to the first and it was not my error and I should not be penalized for a WESTIN error... I had better NOT have to change rooms on monday!
I'm going to have a dealer's room booth full of stuff in there!! *cries*
Is my Name Murphy's Law?
Just got Confirmation e-mail #2 for the additional day
and DONNA FUCKED IT UP!!!!!
*cries* seriously CRIES NOW with frustration... 3 calls so far and all of them messed up!
She booked that additional day for me like she said she would and that should have been on the ORIGINAL RESERVATION because I asked for it specifically the FIRST TIME AROUND and guess what "Donna" did?
Booked that extra day as a fucking SINGLE ROOM at the sinlge con-rate, occupants "1" when she KNEW, because I also said this GOD KNOWS HOW MANY TIMES NOW... I need a TRIPLE, as in me and 2 more people!!! that means "3"!!!!
So back I go calling the Westin, this is now my fourth call and two hours on the phone as well and I talk to "AMY", at least Amy was able to modify that second confirmation for Monday to 3 guests.
Now I'm waiting for the confirmation e-mail and this had BETTER FUCKING BE RIGHT NOW!
I should not have to call four fucking times just to book a 5 night stay at your god damn hotel!
I know I'm speaking plain English here god damn it!