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What a Day...



One bastard after another today on the phone, my stats where HORRIBLE today.

The capper of a bad day, once again Dr. Tabbassian calls me at 5:fucking30 with yet another batch of a trillion claim issues, and I'm there a half hour late! (and would have been longer had I not finally said: "Dr. Tabbassian, I have to have permission to work overtime, I need security access to GET OUT OF THE BUILDING, they are shutting off the lights and can you hear the Vacuum cleaner in the background? The cleaners are here, are you done yet?"

Her response?

"I have 10 more"

AHHHH!!!

"I cannot do that many, I'm sorry. I'm already a half hour overtime, I cannot stay here another hour and a half with you." (This particular person we were working with has SO MANY claims we're talking in the thousands (not kidding) and the system can't cash that many, so it takes 10 minutes to pull up only one (again not kidding in the slightest.)

She conveniently tried to ignore that until I said:

"I cannot do anymore. Please fax me the rest so I can get time off the phone to research your issues for this patient"

"Let me read them to you..."

HOW FUCKING HARD IS IT TO FAX???

BITCH!

So here I am jotting down random dates and dollar amounts in absolutely NO ORDER WHATSOEVER to try and BEG project time for later.... HAHAHAHAH right! I'm never allowed off the phone. I can ask until I'm blue in the face. I pity the poor fuck I will eventually after begging for 2 weeks, get them pawned off onto.

*le sigh*

It's every other day now, this Dr. Refuses to talk to anyone else, and let me tell you Dr.'s are all nicely educated in MEDICINE ... NOT OFFICE WORK!
STABSTABSTBASTAB! Get yourself an Office Manager, and you won't have all these fucking problems with your claims! ARRRRGGGGHHHHHH!

Then I come home, forget to stop off for smokes, turn around grab smokes, get my ear talked off by the cigarette lady Rita, come home it's after 7... come home to

A "Dear John" Letter... Now that however I was half-expecting, albeit a phone call, but a letter works... and I'm so HAPPY the emotions I picked up on long ago were finally sorted out. GO BE HAPPY and STOP ANGSTING. I wrote you a long letter back, you'll be FINE. I knew what you were feeling long, LONG before you did. I'm so glad you finally found your center ground right where I thought you would. Somebody else is your soul mate, and you need to be with that person.

First and foremost I am always your friend and I got your back. BE PROUD OF YOURSELF, you proved you can do whatever you set out to do and you CAN succeed.

Now I'm capping off my horrific roller coaster day with Sangria.

Mmmm fruity.

*dies from exhaustion*

EDIT: What the Hell...

Ask me 6 questions. Any six, no matter how personal, private or random, I have to answer them honestly.

Then in turn, you have to post this message in your own journal.

Comments

( 13 comments — Leave a comment )
mortegami
Sep. 9th, 2004 02:40 am (UTC)
;;gives you a tight hug and a big bar of yummy Swiss Chocoloate....Lindt Hazelnut, to be precise;;

;;also offers to go 'take care' of said Dr. for you;;
fablespinner
Sep. 9th, 2004 02:50 am (UTC)
Chocolate and Sangria?

PARTY!
mortegami
Sep. 9th, 2004 03:03 am (UTC)
Hey, it's what I'm here for! To make everyone's lives happier in some fashion!! You deserve a party after a day like that. ;;hugs & throws confettii;;
ppw0
Sep. 9th, 2004 03:28 am (UTC)
*major huggage*

Customers suck, I guess thats just what they do. I feel badly that you have to be stuck with an uber bad customer. Some people just need to be gagged for their own safety(including me ^^v)

http://www.customerssuck.com/

I find some of the storys there to be mean but funny. *shrugs* perhaps you'll find some humor in it, I hope.

I'd send you some home baked cookies, but I'll hold off for your safety as well as mine.

I do wish you a much more wonderful thursday... and friday, and a fun weekend, or a relaxing one.

Ask me 6 questions. Any six, no matter how personal, private or random, I have to answer them honestly.

hmm.

1. I suppose I can ask you later on when I think of questions?

^^; one down five more to go. ^_~
fablespinner
Sep. 9th, 2004 03:35 am (UTC)
Ask me whenever you want!

and I've seen customerssuck.com I can relate TOO much and RUuuuuuuun

^_^
ppw0
Sep. 9th, 2004 11:49 pm (UTC)
lol *nods*

Thank you, I think I have at least four questions (really silly ones), I'll come up with the last one in a moment I'm sure.

2. If you could make a wish, heck lets make it three, what would you wish for?

3. What unnatural color would you like to dye your hair? (meaning no brown red or blonde etc.)

4. Keeping with the three thing, what three countries would you like to visit most?

5. If you could reassign yourself to any other occupation in the world, what would it be?

6. what is your most cherished possesion?
fablespinner
Sep. 10th, 2004 01:52 am (UTC)
2.) Money (Come onnnnn LOTTO! Enough to buy a really nice house for me mom and dad and enough to retire on so I can draw bish all day long and still pay rent and eat), Better Health (natch), THe ability to speak any language I wanted too fluenty (so I could travel the world on my money and be able to ask where the toilet is! LOL)

3.) BLUE!!! Bright electric peacock blue. I've wanted to do that for YEARS!!!

4.) Japan, New Zealand/Australia, England

5.) Bum Yaoi Artist!

6.) 2 really old little toys "Sweets" the baby from the SUnshine Family Doll set from the 70's and "Corky" a little baby mermiad plastic thing... again from the 70's... WHy? Ya see, "Sweets" has his little hands up in little fists and my Dad used to tell me stories using Sweets and COrky and Sweets "fists" really used to PUMMEL poor corky. My Dad told rather Violent Mr. Bill vs. SLuggio type stories to me as a child, no wonder I'm warped!!! Tied with these two is a little stuffed Clown "Clarence" I bought for $.25 at a garage sale when I was 5... I ran home 3 blocks to get that quarter and ran all the way back in fear that ugly toy would be GONE... Mom used to tell the greatest bedtime stories with Clarence. I've had these toys going on 30 years.

beechan2
Sep. 9th, 2004 04:47 am (UTC)
Doctors.. ugh.. DEFINETELY not office smart Xx;. *remembers hearing my Mom's horror stories from work too xp*

Hmmm.. sangria... hmmm... muuuuudslide yummier >3

~~Bee
pmdorian
Sep. 9th, 2004 05:50 am (UTC)
Oh I hate people who can't take a fucking hint or are completely clueless. I can't wait to get out of customer service because it bites the big one. People think you are their servants and they can treat you as they please.

But after a long day like that, nothing tastes better than chocolate or ice cream ^____^
aka_anonymous
Sep. 9th, 2004 06:35 am (UTC)
'No matter how personal, private, or random', eh? Hmm...

1) If you could make anyone your personal slave, no sex invovled, who would it be?

2) If you could make anyone your personal love slave, who would it be?

3) The existance of a higher being/system/whatever--yes or no?

4) What talent do you not have, that you wish you did? (ie: cooking, fighting, poetry, etc.)

5) If you were a super hero--what would your super power(s) be?

6) If you ever get a tattoo--or, if you have one--what would it be?
fablespinner
Sep. 9th, 2004 03:20 pm (UTC)
1.) Personal Slave? Candice Olsen the designer, Unnnn I love her "housework" ~_^

2.) Love slave... Dear God I've no clue. Some hotty bish probably I really don't get all that slobbery over men.

3.) I think so, I'll find out for sure when I die eh? ~_^

4.) That list is HUGE... Cannot cook HATE IT, I want to be able to speak Japanese I think or any language other than English and MORE than all the dirty words I know in like 9 others ><

5.) Super Power... I wanna be WITCH D with her mega powers of persuasion and Trickery

6.) Have one tat on my boob I want to get covered up with Bish, and I have another on my upper right thigh of Roses.

^^

cindyg
Sep. 9th, 2004 01:51 pm (UTC)
::huggles::

There are simply no words...if only there was a way to pass off this clueless person onto a spork, that would be nice. Till then, you. will. survive.

::more hugs::
nee_chan
Sep. 10th, 2004 02:34 am (UTC)
*hugs*
( 13 comments — Leave a comment )

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